How to Chat with Visitors Live on your Blog with Tawk.to

This tutorial introduces a free Live chat provide and also provides a guide on how you can setup your Live chat channel on your blog.

Firstly, lets know the advantages of a live chat support in your blog or Business Site.
Live chat is a very essential feature that all business sites and blogs should never do away with. Despite having a contact us page and your business hotline on your website the need for a live chat still remains undisputable with the following reasons:

• It enables a customer to multitask: a customer/visitor leaves a message and continues with other engagements while he receives a ping sound (notification when his message is replied).
• It provides chat log that serves as an evidence and security to the user: when a customer engages in a telephone conversation with you, they don’t really have a recording of the conversation in case need arises to provide the conversation as evidence.
• It is cost free: live chat is totally a free channel to use unlike a telephone contact which costs a lot.

These are only a few advantages of a live chat feature.
Most of the  live chat providers  requires you to pay before you can use the tool.
Here is a list of some of the payed live chat providers:

•          Velaro
•          WebsiteAlive
•          LiveHelpNow
•          Kayako Fusion
•          BoldChat
•          Comm100 Live Chat
•          LivePerson

However in this post l will introduce to you a free Live chat provider l came across on my research.

TAWK.TO is a free live chat provider that offers you all the features you can get on a payed live chat. So can say goodbye to any payed live chat.

How to Get Tawk.to on your Blogger Blog

1. visit www.tawk.to and click on Signup.

2. the next step you would ask you to verify your email address by clicking on the link they would send to your email

3.key in your Blog Title and URL in the next option and fill other necessary information on the form.

4. You will be provided with a code to input on your blog

Copy the code and follow the below steps!

Step 1: Login to your Blogger Account, if not logged in already and go to dashboard 

Step 2: Click on Template >> Edit HTML

Step 3: Now Find this code  below
</body> 
Step 4: Before/above it Paste the code you copied from Tawk.to 

Finally, Save your Template

Refresh your blog and you will be able to see the result

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