Following
the NCC’s mandatory law that all Telcos create an opt-out code for unsolicited
messages, MTN and Etisalat have started sending customers a code that will
allow you opt-out from receiving unsolicited marketing messages and calls.
What is Do not Disturb
Service?
The Do-Not-Disturb service
allows MTN and Etisalat customers to opt out of receiving promotional messages
for 3rd Party services (Bulk SMS, VAS promos, etc.)
What are the main features
of DND?
The service will feature
the following:
·
Fully
Blocked mode allowing customers to Opt Out totally from receiving
promotional messages via SMS and IVR.
·
Partially Blocked mode allowing customers to
filter service categories for promotional messages they wish to receive. Any
category not selected is blocked.
How much does DND cost?
The service is free to
customers.
How to activate DND
A customer will be able to
perform the following DND activities via SMS
·
View Status
·
Activate full blocking
·
Activate partial blocking
·
Opt out of DND
Simply text HELP to the
short code 2442 to find out more
·
The
following SMS keywords can be used to set your DND preference.
STOP: Tostop all SMS and IVR messages
ALLOW: To receive all SMS and IVR messages
STATUS: To check your DND status
How to Deactivate DND
To opt out of the service, you will need to text the word
"ALLOW" to the short code 2442. To opt-out is free.
How to check status
To check status, you will need to text the key word STATUS to 2442
Are promotional messages
for MTN services included in DND?
NO. DND service will only be introduced
for 3rd party services e.g. VAS, Bulk SMS etc.
How To Opt Out Of
Etisalat Unsolicited SMS
Text STOP to 2442
=>banking,insurance & financial
products: SMS 1 to 2442
=> real estate: SMS 2 to 2442
=> education SMS: 3 to 2442
=> health: SMS 4 to 2442
=> consumer goods &
automobiles: SMS 5 to 2442
=>
communication/broadcasting/entertainment/IT: SMS 6 to 2442
=> tourism & leisure: SMS 7 to
2442
=> sports: SMS 8 to 2442
=> religion: SMS 9 to 2442
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