This is a common error that virtually any android
user must have came across, it could be very much annoying sometimes as it
keeps popping up, thereby preventing the user to make effective use of the
device.
This could be caused by so many factors like virus
or perhaps the google play service app is outdated or corrupted.
Below are some of the possible solutions to the
problem
Method
1-Clear cache of your google play services:
The google play services is like a framework for all
the google play apps installed in your device therefore the first method you should use to solve the
above problem is by clearing the Cache and data of your google play services.
Follow
the steps below:
- Open your phone settings
- Scroll down to ‘Apps’
- Scroll down to Google Play services, and click on it
- Tap on “force stop”
- Now click on ‘Storage’
- Tap ‘Clear Cache’
- And then click on ‘Manage Space’
- Finally click on “clear all data”
Method
2- update the google play services on the device to the latest version:
If method one doesn’t work for you then you then
next thing you should do is to update
the google play services on the device to the latest version, you can download
the latest version from this Link.
You may be getting this error because you have an
outdated version of the google play service or the one you have is having a
conflict with the android version of your device.
Method
3-Uninstall Play Store updates:
Sometimes an update to your Play Store app will do
more harm than good. If you think that's the case, it makes sense to uninstall
that update.
Go to Settings
> Apps > Google Play Store, then tap the button
that says Uninstall Updates. This
will revert Google Play back to the original version (as it appeared when it
was first installed on your device),
Next, you will need to find an older – but still
recent – version of the Play Store app to download. The best way to do this is
by going to the Google Play Store page on APK Mirror and download it from
there.
Last
Resort: Perform a factory data reset on your
smartphone
If you're still facing problems after having tried
all of the above, then you may have little choice but to do a factory reset. Be
warned that all of your data will be lost, so perform a complete backup
beforehand. To do this:
Go to Settings
> Backup & reset, then make
sure the 'Back up my data' slider is on. Tap 'Back up account' to select which account you want your data backed
up to.
Once you've done this, go to the Backup & reset
menu and tap the 'Factory data reset'
button at the bottom. Confirm that you want to do this, and your phone will be
as good as new. Your backed up data will be restored when you log back into
your Google account.
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